Casino Niagara Online Privacy Notice
At Niagara, we protect the personal information of players who use our digital services in Canada. This notice explains what we collect, why we need it, and how we handle it responsibly.
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Our processes are designed to support account access, gameplay, payments, and customer support without collecting more data than necessary.
Privacy Policy
This Privacy Policy is effective May 15, 2025 and applies to all platform users. We may update it periodically to reflect operational, legal, or regulatory changes.
When changes are material, we will communicate them before implementation by email or through platform announcements. We encourage players to review updates so preferences and expectations remain aligned.
Information we collect
We collect information that helps us verify identity, process transactions, keep the platform secure, and deliver reliable casino features.
- Account details such as name, date of birth, address, email, phone number, and government ID information.
- Financial details including payment method data, transaction history, and banking information for deposits and withdrawals.
- Technical data like IP address, device information, browser type, operating system, cookies, and session identifiers.
- Usage information including game preferences, betting patterns, session duration, feature usage, and promo interactions.
- Communications, including customer support conversations, feedback, and survey responses.
How We Process Data
We process personal information to provide casino services, meet regulatory obligations, prevent fraud, and maintain service reliability.
Legal grounds we rely on
- Contractual necessity to deliver gaming services and meet our Terms and Conditions.
- Legal obligations tied to Canadian gaming rules, anti-money laundering requirements, and tax authorities.
- Legitimate interests such as platform improvement, security monitoring, and fraud prevention.
- Consent, especially for marketing communications where explicit permission is required.
Who we may share information with
We share personal information only when needed to deliver essential services or to comply with the law. This can include payment processors, identity verification services, and technology vendors.
We may also share information with affiliated companies within our corporate structure, including the Niagara Falls casino location. Where required, we provide information to regulators such as the Ontario Alcohol and Gaming Commission and FINTRAC.
We may disclose information when compelled by legal process, including court orders or subpoenas.
International transfers
Processing occurs primarily within Canada, although limited transfers to service providers in other jurisdictions may occur. When that happens, we use appropriate safeguards, including contractual clauses or adequacy decisions.
Security & Retention Practices
Security measures
We use technical and organizational controls intended to reduce unauthorized access, misuse, or loss. Controls include 256-bit SSL encryption for data transmission, secure storage with access controls, and regular security assessments and penetration testing.
- Encryption and protected connections during data transfer.
- Access controls designed to limit internal handling.
- Ongoing assessments and testing to identify weaknesses.
- Employee training focused on data protection expectations.
- Incident response procedures to manage security events.
Retention and rights
We keep personal information only as long as needed for the purposes described here, or as required by Canadian law. Retention periods vary by data type, and we apply deletion and minimization practices when retention ends.
Players in Canada can request access, correction, deletion where legally permitted, restriction, objection, portability, and consent withdrawal. To exercise these rights, contact our Privacy Officer; requests typically process within 30 days.
Cookies and tracking choices
We use four cookie types: essential cookies for required functionality, analytical cookies for anonymous statistics, functional cookies to remember preferences, and marketing cookies for targeted advertising when consent is provided. Preferences can be managed through browser settings or our cookie tool, and disabling some cookies may reduce functionality.
Age limits and children’s privacy
Our services are for individuals 19+ only. We do not knowingly collect information from underage individuals, and we promptly delete such data if discovered.
Key timeframes and contacts
| Topic | Timeframe | Details |
|---|---|---|
| Policy effective date | Effective May 15, 2025 | Applies to all platform users and may be updated periodically. |
| Policy updates notice | Before implementation | Material modifications are communicated via email or platform announcements. |
| Data subject requests | Typically within 30 days | Users can contact the Privacy Officer to exercise rights. |
| Account information retention | Duration of account plus 7 years | Retention is a regulatory requirement. |
| Transaction records retention | 7 years | For tax and anti-money laundering requirements. |
| Communications records retention | 2 years | Includes customer support conversations, feedback submissions, and survey responses. |
| Technical & usage data retention | 13 | Technical data includes IP address, device information, browser type, operating system, cookies, and session identifiers. |
| Children’s privacy | 19+ only | They don’t knowingly collect information from underage individuals and promptly delete such data if discovered. |
| Contact the Privacy Officer | N/A |
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Disclosure
Our website includes affiliate links that may generate commissions when users sign up or make purchases through them. These commissions support site maintenance and help keep access free for users.
Regardless of affiliate relationships, we remain committed to unbiased and accurate information about Niagara in Canada. For privacy questions, the best next step is to contact the Privacy Officer.